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Can't import anything from Schwab, button disabled
So many frustrations this year with Turbotax, it feels like nothing is working this time.
My latest frustration: I can't import any of my tax forms from Charles Schwab. The forms and data are available on Schwab's end, but in Turbotax Premier (on my Mac) the "Continue" button on the window where you enter your Schwab login information is grayed out. In other words, you can enter your login information, but there's no way to actually move forward and attempt to download. anything. This appears to be a Turbotax problem, not a Schwab problem, since I can't even GET to the point where the program would go access Schwab's servers.
The forms are way too long and complex for me to want to enter all the data manually... that seems like a great opportunity to introduce errors, and is exactly the reason for using software like TurboTax. So why doesn't it work?