Get your taxes done using TurboTax

2/19/2021 3:15 pm Central

Final Update:  

1) Did a clean uninstall of my TT2020 Premier, Patch 16, and Patch 15.1. Ran CCleaner app. Reboot Computer

2) Create a new restore point. 

3) Turned off my Vipre & Windows Defender virus protection.

4) Downloaded new TT2020 Premier, turned on Vipre & WD, and installed.  "run as administrator" the program.

Success!! Taxes completed.

Thank you Ms Nettie, TT Customer Support, YOU are my hero for being patient, understanding, and providing me a clean install TT2020 Premier!  Case #[social security number removed] Closed.

Faith in TurboTax Intuit restored.

 

I hope by posting this series of trial & errors, I can help others. Patg