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I'm trying to e-file Federal and State (Arizona) taxes. After I click Transfer I get the "Our records indicate..." issue. My token number is 749542. I did try signing out and back in. I don't believe I can remove the state since I already paid to file. Here are two screenshots:

Screen Shot 2021-02-19 at 1.33.58 PM.pngScreen Shot 2021-02-19 at 1.34.02 PM.png