I am having the same issue. I have used TurboTax for over 10 years now without issue. This year, the program is riddled with bugs. I was on the phone for over 3 hours 2 days ago because the program stopped responding when I got to deductions. Phone support did not help me but I could not give them anymore time that day. I thought I would just input my data directly through the forms and get through this years taxes that way. But once I entered all my info and was about to file, I got this W-2c message.
At this point, unless TurboTax can come up with a quick update to remedy these problems, I want my money back. I am already past the return window with Amazon.
I used the disc version of Premier with Windows 10 on a desktop. Then when I ran into problems, my phone support rep sent a digital download of the same program. Both are useless to me.
