So ultimately in order to fix this bug in the system I have to pay for “plus” benefits in order to talk to a live person? I really tried to play along here because I’ve been a TurboTax customer since I started doing my own taxes in my 20s and I don’t want to switch to a different company, but this is ridiculous. I’m going to H&R Block and giving you guys a one star review. Get it together.
