Everytime I call the help line, it keeps me on hold for a few minutes and then hangs up on me! Then somehow, I was able to leave a call back number... someone called me back, I explained my questions, she didn't seem to understand my question, and then asked me if I preferred to talk to a tax representative!! I thought that was who I was talking to?!?! She she said she was transferring me, and the line hung up! I've been hung up on at least 5 time today!
