Actually, I tried that because the same thing happened to me and it didn't work. Also have tried calling three times to no avail. I was told it was a technical error (and after they take your payment) they aren't able to actually file your taxes of the error. IF YOU HAVEN'T PAID TURBOTAX YET, DON'T. They haven't solved the issue, won't provide customer service to tell you when then will, and they'll take your money and make it impossible to contact them.
