When I try to open the file I started a few days ago, the program will not start. Instead it kicks me out to the Activation window, and I can't even enter my previously entered License Code (even if I wanted to). The only area that is live within the window is "Learn More" and it sends me to a stupid page that doesn't address my issue at all. It seems like TurboTax is driving people to join their Live Basic plan, but I have already purchased, installed, and activated what I wanted to use. I have been a Turbo Tax customer for many, many years, and I am just baffled at the terrible service and software development that would leave me hijacked for days on end.
I had to change my display settings to 800/600 in order to fill out the activation form when I completed the activation. Very frustrating.
Is there a way to override this annoying hangup at the activation window????
