I'm a US expat living in Japan. I bought MAX Benefits every year. Problem: When I'm on the "File" navigation menu I come to a window that says, "Ooops, it looks like we're missing some of your personal information like state and zip. I don't need to file State & Zip. I'm forced to go back and do the 'hamster-in-the-flywheel" routine. How can I get past this. I just want to print and mail my return like I do every year.
