Hi Tiffany,
I have already tried all of the options listed in "Troubleshoot TurboTax for Mac updating issues."
1. I have ensured I'm using the program from the Applications folder.
2. My internet connection is not problematic.
3. I have emptied my Trash.
4. I went through the steps to force update, but I cannot access the forced update because the app itself will not open at all.
5. I have shut off my modem, router, and computer multiple times to attempt to restart everything.
None of this has worked to resolve the issue. Is this program compatible with Big Sur 11.2.1?
