I ended up calling support. It's a windows compatibility issue. It doesn't like windows 10.
I'm not in front of my computer right now but there is a troubleshooting feature under Tools within Turbotax. I ran that and then saved the changes it made. Worked fine after that.
Let me know if you can't figure it out and I will reply when I am at home with computer. Good luck, so frustrating! 😊
