One of the reasons that I upgraded to Max was that it included this benefit:
Priority Care—If you need help now, you'll have a shorter wait time to connect to a TurboTax specialist if you need help with your taxes.
The phrasing suggests that you can talk with a specialist for specific questions. If that is not the case, you should change the phrasing within Max. If that is the case, how do I connect to a specialist?
