I successfully downloaded the TT Premier app (purchased from Costco) onto my Macbook Pro running on MacOS Big Sur 11.2.1. However, when I click on the app to open it, I get the following error message from TT:
My internet is working just fine so that shouldn't be the problem.
I have tried:
1. Turning off my firewall.
2. Uninstalling and reinstalling the TT app
3. Restarting my computer
4. Restarting my internet
5. Calling TT customer service. They sent me another download and I'm getting the same error message with the new download.
Please help if you can. I have been trying to open the app periodically to for the past 24 hours to see if the TT server is indeed "busy"--no luck so far. I have been using TT for over a decade and this is the first time I've had issues. I also used this same computer for the last 3 years with no issues, so this is very frustrating!
