@ Jcbrook01 wrote:
I've got a 16 digit code. No Activation screen to Enter it into. Can anybody recommend a Fix?
Are you using the Windows version? And have you done the TurboTax install, and at the end of installation do you encounter a missing or blank activation screen popup? See if this workaround assists you:
In Windows 10 go to the Display settings and review/adjust your scaling and resolution settings. Here's how to get there:
Click the Windows start icon in lower left corner of your screen or press the Windows key on your keyboard. Then choose Settings (gear icon), then System, then Display.
Once you are there, do you have scaling set to a higher value than the normal 100%? If so, change it back to 100%. Once the license code is entered and activated, you can later change your scaling setting back like it was.
If lowering the scaling to 100% didn't help, then it may be screen resolution. New computers are often set a very high screen resolution. Try a lower screen resolution such as 800x600. Once you get the license activated, you can revert your resolution setting back like it was.
