It's not my computer and it's not my browser and it's not cookies. I've changed computers and changed browsers. The problem remains. TurboTax Online has indigestion from attempting to process a large download of stock transactions (about 2,000) from the Fidelity web site. I'm looking for help from TurboTax to allow me to "Clear and Start Over" from the grayed out menu pick.
I've already clearly demonstrated the problem by screen sharing with the TurboTax rep. She sees it and cannot fix it. I would appreciate some technical help from TurboTax. There is no workaround from any of the posted help comments.
