Sorry, but Intuit only exist to take your money, more and more each year for a product they don't actually support. All "Support" is answers from other users, some of whom have stumbled upon the answer and others who don't know anything at all but are happy to converse with anyone. Save your money next year, I have the online version and it doesn't import from E*Trade either. If Intuit actually cared, they'd have someone fix it.
