I've been on the phone for over an hour trying to get this confirmation number. Why has is been so difficult? Why can't there be an easier way to do this? Do you just want me to have you deduct an extra $40 from my returns on top of the $20 state filling fee??
I filled out my taxes on the software, and the only thing missing is my state eFile confirmation. When I click on the link to pay the $20, it goes blank and doesn't load. When I call to try to talk to a Sales Rep, it sends me to someone out of the country, who tries to do a screen share with me on my personal computer, and requests my turbotax licence number?? No thanks, that has nothing to do with paying for my State eFile fee!!! For goodness sakes. This has already take 2 hours of my time today and counting.
