I completely agree this is an ongoing and unresolved issue on the Turbotax side of things. It is the Turbotax software that incorrectly imports the data from Ally and does not indicate any error to the user. A warning pop-up when importing accounts from Ally would suffice for now or any indicator to signal to the user that the software may be finicky when integrating with Ally. I barely caught the mistake by blindly trusting the software's import feature!
This is a serious flaw within the TurboTax software that should be fixed immediately but clearly Turbotax has ignored this reported bug for years now. It is an easily reproduceable import error that many users have reported. TurboTax needs to fix this import error or simply remove the import feature for Ally accounts until the problem is resolved. I wonder how many other TurboTax users have blindly trusted the import feature without being knowledgeable enough to double check the numbers?
