Anonymous
Not applicable

Get your taxes done using TurboTax

I can vouch for this solution from @macuser_22 that is NOT documented by Inuit. Many folks on here have the 2019 version. I have TT 2020 Mac Home & Biz and it crashed on every single application boot-up no matter how many of the core files and preferences I deleted; this started after it crashed mid-stream entering some deductions.  This was not related to e-filing or state for me.

 

It wasn't until I removed this file that it was able to restart and update itself properly (in addition to all the files in Intuit's documentation about removal/re-install):

  • Also if present remove: ~Library/Caches/KSCrash/TurboTax

 

Thanks @macuser_22 ; this is a life-saver.  Literally could not do anything without this solution.

@intuit fix your documentation on removal/re-installation.  This is ridiculous.