@MS1PD2-KNN wrote:
Loaded TurboTax Deluxe 2019 on my new computer and when I execute it freezes at TurboTax 2019 Activation nothing happens
Are you using the Windows version? By "freezing", does that refer to a blank activation popup screen so you can't enter your license code? Here's a solution that has worked for many customers activating the 2020 product, so it may well work for 2019 installation as well.
In the Windows version, a blank activation screen may be related to either a screen resolution or scaling problem in your Windows settings.
In your Windows Settings do you have scaling set to a higher value than the normal 100%? If so, change it back to 100%. Once the license code is entered and activated, you can later change your scaling setting back like it was.
In Windows 10 to get to the scaling or resolution settings click the Windows start button in lower left corner, then choose Settings (gear icon), then System, then Display.
If lowering the scaling to 100% didn't help, then it may be screen resolution. Try a lower screen resolution such as 800x600. Once you get the license activated, you can revert your resolution setting back like it was.
