None of my login information to download 1099 from apex is working (1099 from Titan vest). I can login directly to apex so my login is correct.

I can login to public-apps.apexclearing.com
but the same login is not working to download 1099 from titan vest to turbotax. I can get the 1099 directly from titan and i tried uploading the pdf and that didn't work either. I tried all the instructions available on titan's website with no luck. Every time I get the following error.

That still didn’t work, so try one of these. (103)

Follow the link to check your sign-in info, then return and try again.
Is that the right bank or URL? Some look alike and have other subdivisions.