- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
YES - not the same but fell to what I think is a bait and switch near the end. Not a newbie, have used Turbo Tax for several years and I guess I was complacent this time and trusting. I was billed $80 for my free tax forms as I apparently picked one level while declining the higher level. The program also indicated what my fees would be but were $30 higher at check out, after submitting my credit information and could not back up to change or cancel. Again, not a newbie to the computer or TT but relied on their past performance and found I got caught anticipating I did not need to use the care I would were I a first time user. Also I am still waiting for the call from their tax advisor who should have called according to them 30 min ago. Lesson learned for next and future years returns.