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It's simple.  The number of digits in the Federal assigned PIN number is six.  Last year your product required five digits.  I no longer use  your product because of this problem.  I'm not sure if this year's product uses six or five, but last year I had to file paper because of your product using five digits.  Not a good year to file paper.  This year, the FEDS have assigned another six digit pin number. 

 

Why it took a year to address this matter is another reason I no longer use your product.