No need to get snarky about this. I've been using TurboTax products for 10+ years and never had a problem.
I clearly understand the desire for turbotax to protect themselves from liability or their guarantee. Think everyone's missing the point that I purchased a 2019 download because Turbotax and the state I live in won't allow me to file online any longer. There is NOT an OPTION to file electronically through TurboTax. I'm happy to waive any turbotax guarantee...I just want to be able to complete my taxes with the product that I purchased. I could have filled out my taxes 3 times in the amount of time I've spent on the phone and online with customer service.
Thanks to everyone for their suggestions and have a great day!
