Yep, Scam practices.
Bait and Switch.
True, read the fine print, look fo rexcuses not to believe the advertisement. Sorry, I do not buy products defensively. This meaning to look first for potential misleading calims on the box. One would think we could count on TT to be more transparent.
How about: "1 free mail-in State return, efile subject to a hypocritical automation services processing fee."
The sick thing on top of misleading advertising is: efiling concepts were created to save companies money, not to cost more overhead!!!! Yet, somehow state government in their infinite wisdoms (or TT) have found excuses to portray improved and more efficient models are more expensive to run! Oh, we pay for them to create the system to save money and we pay that repeatedly each year even after it is paid for. Amazing. I am a DevOps practitioner. This one is the most sad example of anti-DevOps and will reach my presentation materials very soon. a sad and step back to the 70's kind of day.
