When I tried to load TurboTax 2020 from CD disk, which I bought in Costco, program requested the license code, but your program accepted only digits, but not letters. I tried to load TurboTax 2020 directly from TurboTax website. The license code was accepted by TurboTax website, but when I tried to activate the program on my MAC computer, I was asked for the license code again. Your program again accepted only digits, but not letters. Therefore, I am not able to use TurboTax 2020, for which I paid. Please, help to resolve the problem
