I want to thank the community for their offers of help. Update: In working with Intuit, I determined that I had some kind of environmental problem. The error I received in the disc version, then the download, then another disk, all repeated the error. THEN, I tried my 2019 version that worked last year and it got the same error!! Clearly some kind of environmental error on my machine.
I had been having questions with my PC and Windows. And when I purchased Office365, I lost all confidence in my machine. After 50 years of Excel, I felt stupid using the 365.
I purchased a Mac Air. Intuit was very helpful in providing me a copy of the Mac version of Delux which runs fine. I even was able to make the 2019 files available and the transfer of power went well.
I'm feel INTUIT TREATED ME VERY WELL. And the community tried, but the information exchange environment results in many repeated questions and answers given but not available to the community trying to help.
Thanks everyone. I never would have believed I'd be a happy Mac guy but now I'm even growing to like Pages and Numbers! And I'm good with my Mac, iPad and iPhone.
We're freezing in Colrado but looking for spring 2021. Thanks again.
Dave
