I too am having this issue with a deceased spouse. After reading the posts from last year for Tax Year 2019 and this year for Tax Year 2020 from multiple contributors there appears to be a bug with TT. After following all the suggested fixes/corrections in order to refile (review last year’s 2019 tax forms AGI, verify AGI match, request IRS transcript to verify AGI, enter $0 AGI, or enter self -select pin instead of AGI).
I did know about this apparent issue with TT until after e-filing Federal and State with both submissions Federal and State being rejected and reading the posts. I have, at a minimum of at least 5 times, refiled with the different scenarios fixes as suggested in the message threads with no luck. Very frustrating especially after attempting to correct the identified errors multiple times besides paying $20.00 which was wasted for state e-filing that did not occur as not being to use e-file option as I am resorting to filing by mail.
With many posts with the same issue seems like TT should have a warning message as part of the CD software program before selecting e-file.
