needing some guidance

 I have used turbo tax for 20 years. its always worked just find till I tried to do my 2019 taxes. its telling me that form 4562 dep & amort. and schedule c profit/loss are not ready. i have updated my turbo tax 2019 many times and checked the website and they say they r available. Where do i need to send an email for help. 

                                                  Thank you for any help you can give!!!!!