Get your taxes done using TurboTax

That's not answering my question. I filed my tax return in February. I spoke to someone on the phone and was told to email  <a rel="nofollow" target="_blank" href="mailto:incometax.processing@dor.ga.gov">incometax.processing@dor.ga.gov</a>  to ask what forms of documents to send them to get my name changed in their system... Until they get my name changed I am unable to get my refund. My question is how long does it take for someone to respond to an email  at <a rel="nofollow" target="_blank" href="mailto:incometax.processing@dor.ga.gov">incometax.processing@dor.ga.gov</a>? I have emailed them once a week for 3 weeks.