Tried reporting this to customer service. Followed instruction to get a representative and received a callback one and half hours later. After describing the issue, I got transferred right away and was put on hold for another 15 minutes. Shared the screen with the representative. As expected, she could not figure out the problem. She suggested the same old stuff: clear caching, cookie, and of course the problem is still there. Then she tried to transfer me to her supervisor. I was put on hold for another 40 minutes, and the call just disconnected itself.
Disappointing product and disappointing service.
