My returns were rejected by the IRS as the AGI doesn't match their records. I requested a transcript and they don't have records of my 2019 1040 return. can I entered 0?

On the transcript only showed a choice of a letter of verification for non fillers? Last year I used Turbo Tax and sent the return by mail as I had to pay. Can I try using 0 as the AGI and resend again?