I have had an issue installing Turbo Tax for the past three years on my desktop and now 2020 as well! I have tried to run as administrator and it makes no difference. The cd is not even recognized by the computer so I download from the website. The .exe file extracts the files, the icon spins for 10 seconds then nothing happens, the installation does not continue. The first year it happened I spent hours on different calls with support and nothing was figured out. It will install on a different laptop though, however this is super inconvenient to not be able to use the software in the computer I want to. I have searched every year for a solution to this problem and never come up with one. There has to be a solution. It seems to be a problem many have, how does TurboTax not have a solution/fix for it?
