Trey Wood
New Member

Get your taxes done using TurboTax

Solution is to use Chrome.

 

My steps to success were:

  • delete the current download file
  • delete the .chk folders in the %temp% folder
  • Reboot
  • Using Chrome, download the file
  • Extract and load the program

I previously tried everything mentioned in these 4 pages without success. Called TT and Dan returned the call 1-1/2 hours later. He mentioned in passing that TT folks are told internally to use Chrome for TT. Tried the above and it loaded in about 30 seconds.