Get your taxes done using TurboTax

Here is what I did to resolve the issue of my efiling being rejected with "Our records indicate that you are not entitled to efile one or more formsets"

 

And before I tell you the solution that I came up with let me state that when I spoke with TurboTax staff today and yesterday, they had absolutely no clue how to resolve the issue.

 

Okay, so since I had already paid for the federal return I could not delete it. I then realized through no fault of my own Turbo Tax never requested I pay for the state return. So I deleted the state return. I then re-added the state return and this time Turbo Tax requested payment. I paid and then bam!! I was able to efile successfully!!

This is an obvious flaw within Turbo Tax that they need to fix!!!