mbk1
Level 2

Get your taxes done using TurboTax

The problem is that things are set up so that it appears that Ally data is correctly input when it is not.  The user has every reason to think all is OK and to then file a return based on materially inaccurate data.  MarilynG1's response entirely misses the point.  The issue is not that a summary can be entered.  The problem is that the program leads people to file with bad data.  They have no idea that the data import is bad.

 

The principal fault here is with TurboTax.  Whatever failings Ally may or may not have in their programming, TurboTax knows that this is an issue.  They have an obligation to turn off the download feature that is not working correctly with Ally Bank until the issue is fixed.  I assume they don't want to do that because it is a selling point to be able to electronically link to as many banks as possible.