Get your taxes done using TurboTax

No refund yet.  Turbotax customer service leaves ample room for improvement.  I received an email from Turbotax Help Team asking me to "Please take a moment to provide feedback on your experience by answering the questions in the attached [survey]." I checked status on the refund request that I submitted online a week ago; it only says the case is closed.  No mention of whether the refund request was approved or not approved.  I have no idea whether TT intends to honor their money back guarantee or just stick me with a product that will not run on my Mac.