There is no error code being received. The error is in the NY software. It is treating NY Pensions as private pensions and only allowing a 20,000 pension exclusion on line 29 instead of entering the entire NY pension on line 26. Example: a person has a 30,000 pension from NYS Retirement System and 25, 000 from an IRA. The person is 70 years old and the radio dial indicating 30,000 is a NYS government pension is checked when entering the info. The software is leaving line 26 blank, entering 20,000 on line 29 and calculating a NYAGI of 35,000. The software should enter 30,000 on line 26, 20,000 on line 29 for a NYAGI of only 5,000.
Also, for the past 3 years (2018, 2019, 2020) if a person elects to print and file paper, the software asks for driver's license info i n order to print. This is also an error. No identity info should be required to print a paper return. ID info is ONLY for E-filing to prevent identity theft and false e-file returns.
I'm a retired nys tax examiner.
