I filed my 2019 taxes with turbo tax and selected the option to pay turbo tax via my refund. But I never got my refund. I have been talking with IRS since June. They finally got me info and said they paid Turbo tax who was supposed to pay me. I can not get through to Turbo tax. I have wasted many hours trying to navigate there phone system witch is designed to get you off the phone and be no help. Anybody have a real email address or phone number I can call.
