After being unable to use my TT Deluxe 2019 to install on my new laptop--several attempts, using my Chrome browser/ Windows 10/ with computer close to the internet connection, I called TT. Two hours with one of your customer service helpers left both of us exhausted but unsuccessful. She then sent a direct download TT Deluxe 2019 and the activation code. Same problem: blank screen or blue dots. I called the next day and went through the process w/ a different customer service helper---almost two hours more--SAME RESULT. I am very thankful I have a printed copy of almost all my worksheets, etc. because they are the only access to TT 2019 and my 2019 files.
I am very hesitant to purchase the 2020 program as I may be out $50 and still not have TT 2020 installed or useable.
