I have been on the phone with Autumn, in Customer Service. She knew how to deal with the issue.
We deleted the "State" return and then re-entered the information for state.
The app had another glitch: upon Review, it tries to tell you to re-enter W-2 information.
Bypass this by using the "File" choice on the left of the screen.
It will bring you back to the point of preparing to e-file.
This time...after all of the other suggestions failing from other Customer Service people & on-line support experts....it went through.
