I saw this recommendation on the same problem posted above and tried it but it simply made the small blank activation screen a large blank activation screen. One future attempt at normal resolution and waiting about 15 minutes the activation screen populated with the field needed for the license code but the field was frozen, nothing could be typed into it.
Once last attempt at the 800X600 resolution did provide an editable activation screen. I was able to complete the download. Any idea why the size of the screen had anything to do with whether or not it was blank?
Thanks for the help.
