I had the same issue trying to file tonight. It kept telling me to review the info on my W2 and trying to force me to enter a value for box 14 even though 1. I never entered anything to begin with, and 2. when it tried to make me enter something I selected Other for the description and left the values blank as they appear on my W2. I tried to continue progressing through filing, paid, then it wouldn't let me finish e-filing unless I "fixed" the W2.
My guess is there's a problem with whatever system is being used to automatically import the W2 from the employer. It didn't show anything at all for box 14 the first time I reviewed the W2, but then it showed up and started making me enter something when I got to the Review step. I tried selecting Other and it won't accept that without a value entered. After two calls to support I find out I had to delete the entry for box 14 to finish.
If you haven't already been able to finish filing, go back to your W2 entry (under Federal), find the section for box 14, click the trash can icon next to any row(s), then click Continue. Don't know why their system can't accept an entry of Other and blank, but whatever.
