ahsnael
New Member

Get your taxes done using TurboTax

I cannot say "thanks" because you didn't give me any information. You didn't even tell me how to contact the company directly. You were as useless as TupboTax's own answers. And I cannot, in good conscience, mark you as a "best answer" because it took a direct phone call to TurboTax to get my problem solved -- nothing I could have done online would have helped since their only online help is a bot. It took explaining things to someone over the phone to solve this, and I think it was luck of the draw that I got someone who actually understood the situation and was willing to help me.

The person I spoke to today is a gem, but I have a feeling that they are an anomaly. This is my last time attempting to file my taxes with TurboTax. Glad H&R Block was able to get me the same tax bill (I definitely do owe taxes this year, whether it's with TurboTax or H&R Block) while actually letting me pay it with my debit card instead of having to find other ways to pay them, since TurboTax said I "wasn't eligible" to pay my debt that way. TurboTax can take a hike as far as I'm concerned.