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Get your taxes done using TurboTax
@ stevekalina1 wrote:My installation and activation screen is blank and will not let me enter my license code. I have the CD version.
Are you using Windows?
If so, a blank activation screen may be related to either a scaling problem or screen resolution setting in your Windows settings.
In Windows 10 to get to the scaling or resolution settings click the Windows start button in lower left corner, then choose Settings (gear icon), then System, then Display.
Do you have scaling set to a higher value than the normal 100%? If so, change it back to 100%. Once the license code is entered and activated, you can later change your scaling setting back like it was.
If lowering the scaling to 100% didn't help, then it may be screen resolution. Try a lower screen resolution such as 800x600. If that didn't help, try a resolution of 1024x768.
Once you get the license activated, you can revert your resolution setting back like it was.