When I get to that page, it says that debit payment is not available to me (and refunds in past years have been deposited into the same account -- but this year, when I owe due to COVID-19 unemployment, I cannot pay from that account?). TurboTax took me for $88 promising help (they tricked me into $49 of that by making me think I was choosing one over the other, instead of buying both), and all I got was a clueless bot. Even when it gave me the option to speak to a real person, I still got the bot when I clicked that option. TurboTax doesn't give a darn about us. Time to find someone else through whom to file after all these years with TurboTax. They robbed me under false pretences, and then didn't provide the promised services. Screw TurboTax. Greedy bastards is all they are. Gonna go check out HR Block. I filed for YEARS through TurboTax, but they've lost me forever after stealing my money and telling me to go f*** myself when I tried to use the help that I accidentally paid for.
