Additional troubleshooting information:
Did a fresh install of TT Business 2020 on different computer. Install went as expected and activated and updated as expected. Opening the original tax file resulted in the same condition. Forms 8949 and 8960 need to be updated, but update requests do not add these forms despite several previous notifications that forms are available.
Thinking that something may be amiss in tax file, Started a new tax file, adding a single capital gains transaction. This also exhibited the same problem, form 8948 and 8960 not available.
