AkinaLO
Intuit Alumni

Get your taxes done using TurboTax

This has to do with your screen resolution. Please follow the steps below provided by @NCperson to correct your screen resolution.

  • Change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. Remember your resolution setting!)
  • Launch TT and the activation screen should launch. Copy/paste in your activation code. You should get the 'all set' green checkmark.
  • Change your resolution back to what it was originally. 

If you continue to have issues, please repost here for more help.

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