AnnetteB6
Expert Alumni

Get your taxes done using TurboTax

The first thing to do is to double check the W-2 information that was entered into TurboTax.  Often this error will pop up if a number has been entered incorrectly or a decimal is out of place.   

 

The important thing is that the information that you keyed in should match the W-2 you have in hand before you continue.  

 

 

 

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