I called customer service twice and the irs. All say I can efile. The one turbotax rep took over my computer and said he seen no issues to prevent me to efile. He went to the review page with me and everything. So today I removed using 2019 earned income from my eic and child tax credit and it gave me the option to efile. It is paid software. I filled out with out tax softwares to see if they had the same issue and they do. The software itself isn't liking the use of the 2019 earned income and won't let me efile on any software. Paid or Free. Irs said I can efile. I know I'm not the only one with this issue. Its frustrating.
